Four Bimodal IT Objections You Need to Understand

  Recently, I published an article pushing back on criticism of Gartner’s Bimodal IT model (Bimodal IT: Why the Critics are Wrong). When the article hit Twitter, it generated a lot of froth and discussion. Many folks jumped up to tell me that I was still wrong. Other arguments also came to the fore.

Bimodal IT: Why the Critics are Wrong

Gartner’s bimodal IT model has been controversial from the start. The model is a cornerstone of Gartner’s digital business recommendations, but critics say that it’s DOA. I’m far from a Gartner fanboy, but the critics are wrong, and bimodal IT is here to stay. In fact, you’re already doing it.

Cloud, Enterprise Architecture and The Missing Link

One of the most compelling drivers for Cloud and ITaaS transformation is the time-to-market improvements that come from enabling self-serve access for business users.  Rather than waiting for IT to provision resources, the business can select, configure and deploy services on their own through a service catalog.  With this advantage, the business can more easily […]

CIOs, Cloud Transformation and That Vision Thing

It is a tad ironic that marketing and communications will make or break many enterprise cloud transformation efforts. Needless to say most IT professionals weren’t drawn to the job because they wanted to market and sell technology. Based on what we’re seeing 2014 does seem to be emerging as the year that IT rolls up […]

5 Reasons Why CIOs Need to Incubate Cloud

As the analyst predictions for 2014 start to roll in, it is clear that cloud is becoming an accepted component of the enterprise IT portfolio. The implications of this trend extend far beyond technology, and will play a large role in redefining the scope and role of enterprise IT. As we discussed in a webinar […]

The Growing Need for Hybrid APM

Distributed systems and applications running across a mixture of dedicated servers, virtualized components, and cloud services is the new normal. This growing fragmentation of the enterprise IT environment is creating new application performance monitoring challenges. Each service provider creates their own reporting. Application vendors have yet another. Internal IT departments have custom metrics that must […]

5 Practical Steps to Getting Started With ITaaS

Many CIOs view ITaaS as an interesting theory or concept, but don’t know how to make it real given the day-to-day challenges they face. The fact is, CIOs are already being pushed towards becoming an ITaaS provider, though they may not recognize it yet as such. “Shadow IT”, private and hybrid cloud initiatives are all […]

Cloud Ain’t Just For Cowboys

The pioneers of the American West were the cowboys—rugged individuals who didn’t care much for laws or process.  Similarly, the pioneer users of cloud computing have been app developers looking for a quick way to get the resources they need to do their work.  Rather than waiting around for IT to deploy the infrastructure resources […]

The Real Story Behind Cloud and Financial Transparency

Much of the discussion around cloud and financial transparency focuses on the need to expose the true cost of IT services to business users. With consumption-based pricing, business users need to understand how usage and behavior will drive costs. This requires IT finance to shift their focus from supporting an annual capex driven budgeting process […]

Why Cloud is the Service Catalog’s New Best Friend

The service catalog hasn’t exactly been one of the sexier topics in enterprise IT.  Introduced as a IT service management best practice with ITIL v3, the general idea is that service catalogs should provide a central list of services, SLAs, and prices along with service request processes. Users go to the service catalog, pick what […]

Can the Cloud, ITIL and ITSM Coexist?

Can cloud computing and the traditional IT service management (ITSM) framework, based on the IT Infrastructure Library (ITIL), play well together? Is this a legitimate debate or a simple distraction? ITIL defines best practices for service managers in IT so they, in turn, can have reliable and continuously improving IT services for their solutions. With […]

Webinar Recap: Empower, Innovate, Transform – 3 Must-Do Steps for IT to Maintain Relevancy in a Cloud World

Now that cloud, big data and other next generation technologies are here to stay, CIOs face a fundamental choice. They can either accept the fact that they are now service providers competing with external vendors for budget dollars, or become impediments to change and lose relevance. Those choosing to become service providers are finding they […]

I Can See Clearly Now the Clouds Are Gone

I can see clearly now the clouds are gone… Our vision is blurred by the thought of cloud. We know we need it, yet we don’t really understand why and how. The idea of cloud is in many cases impeding real progress in developing a new operating model for IT; and unfortunately, the industry isn’t […]

Why Cloud Requires a New Approach to IT Transformation

As cloud computing matures and success models emerge, enterprises are now getting serious about using cloud to drive IT transformation.  JP Morgan Chase, Toyota, GE and other leading organizations are moving beyond incremental costs savings and are using cloud and next generation platforms to drive innovation, growth and competitive advantage.  Unfortunately many CIOs and their advisors […]

Why Many Private Cloud Projects are Failing

While survey after survey show that enterprises claim to prefer private cloud models, IT is struggling to deliver.  Off the record many in the IT consulting and SI business will say the majority of private cloud pilots they’re seeing aren’t going  well.  In fact some believe that up to 90% of private cloud pilots in […]

Why CIOs Need Product Managers Now

There are two fairly indisputable facts about enterprise IT environments today: Cloud computing is here to stay – while it’s still early days, CIOs have largely moved past the question of whether SaaS, PaaS and IaaS models are enterprise ready. While there certainly are debates around suitability for particular workloads, most CIOs have accepted the […]

Why Cloud Will Restructure the Enterprise IT Services Value Chain

While working as the CTO of a Fortune 500 size organization, I always wondered what could be done to make the enterprise IT supply chain more flexible and efficient.   We constantly struggled with how we could more effectively control the IT cost curve while at the same time more quickly deliver business value and innovation. […]

What Makes ITaaS Transformational?

“There’s nothing really new with cloud computing.  Don’t you remember mainframe and timesharing?” Anyone involved with cloud in the early days of the market heard this naive and mildly annoying comment fairly frequently.  While thankfully it’s largely disappeared, a new version of the “nothing new here” meme has appeared in enterprise cloud. “Yes, we’re doing […]

What Does IBM’s Acquisition of SoftLayer Mean?

Full disclosure:  I work at Rackspace, leading product marketing for compute cloud offerings.  Opinions expressed here mine and not my employer’s. There was big news in the world of cloud M&A last week with IBM’s announcement that it intends to acquire SoftLayer at a price reported to be about $2 billion.  What does that acquisition […]

Has the Time Arrived for Cloud Insurance?

In the enterprise market much of the adoption for public cloud IaaS services so far has been driven by innovators and early adopters.  One of the defining characteristics of these early adopters is their willingness to accept and manage risk.  These risks can come in many forms, including technological, organizational, operational and financial.  Financial risk […]