CIOs, Cloud Transformation and That Vision Thing

It is a tad ironic that marketing and communications will make or break many enterprise cloud transformation efforts. Needless to say most IT professionals weren’t drawn to the job because they wanted to market and sell technology. Based on what we’re seeing 2014 does seem to be emerging as the year that IT rolls up […]

The Growing Need for Hybrid APM

Distributed systems and applications running across a mixture of dedicated servers, virtualized components, and cloud services is the new normal. This growing fragmentation of the enterprise IT environment is creating new application performance monitoring challenges. Each service provider creates their own reporting. Application vendors have yet another. Internal IT departments have custom metrics that must […]

5 Practical Steps to Getting Started With ITaaS

Many CIOs view ITaaS as an interesting theory or concept, but don’t know how to make it real given the day-to-day challenges they face. The fact is, CIOs are already being pushed towards becoming an ITaaS provider, though they may not recognize it yet as such. “Shadow IT”, private and hybrid cloud initiatives are all […]

Can the Cloud, ITIL and ITSM Coexist?

Can cloud computing and the traditional IT service management (ITSM) framework, based on the IT Infrastructure Library (ITIL), play well together? Is this a legitimate debate or a simple distraction? ITIL defines best practices for service managers in IT so they, in turn, can have reliable and continuously improving IT services for their solutions. With […]

What is a Hybrid Cloud? — A Tutorial

If hybrid cars are “green cars,” what is a hybrid cloud? Can enterprises simply pick public or private and ignore hybrid alternatives, or are hybrids really the best of both worlds?