Bimodal IT: Why the Critics are Wrong

Gartner’s bimodal IT model has been controversial from the start. The model is a cornerstone of Gartner’s digital business recommendations, but critics say that it’s DOA. I’m far from a Gartner fanboy, but the critics are wrong, and bimodal IT is here to stay. In fact, you’re already doing it.

Join Leverhawk at the Interop Cloud Connect Summit

Just like Cloud and DevOps, the discussion around IT-as-a-Service (ITaaS) is entering the mainstream in the enterprise. The conversation has moved from the theoretical to practical, as CIOs are recognizing that ITaaS models will play a critical role in providing the speed and agility that the business needs. Next week at the Interop / Cloud […]

Cloud, Enterprise Architecture and The Missing Link

One of the most compelling drivers for Cloud and ITaaS transformation is the time-to-market improvements that come from enabling self-serve access for business users.  Rather than waiting for IT to provision resources, the business can select, configure and deploy services on their own through a service catalog.  With this advantage, the business can more easily […]

CIOs, Cloud Transformation and That Vision Thing

It is a tad ironic that marketing and communications will make or break many enterprise cloud transformation efforts. Needless to say most IT professionals weren’t drawn to the job because they wanted to market and sell technology. Based on what we’re seeing 2014 does seem to be emerging as the year that IT rolls up […]

2013 Roundup: Our Top 10 Posts of the Year

As we look back on a fascinating year in enterprise cloud, we wanted to share our top ten blog posts from 2013 based on site traffic. Leave us a comment and let us know your favorite topics, and which ones you’d like to read more about in 2014. #1: Four New Skills CIOs Need to […]

5 Reasons Why CIOs Need to Incubate Cloud

As the analyst predictions for 2014 start to roll in, it is clear that cloud is becoming an accepted component of the enterprise IT portfolio. The implications of this trend extend far beyond technology, and will play a large role in redefining the scope and role of enterprise IT. As we discussed in a webinar […]

Leverhawk’s New Amazon AWS Accelerator

Many enterprises we meet with are already using Amazon AWS for new web apps, websites, DevTest environments and other basic use cases. As they seek to extend usage of AWS more broadly across their organizations, these organizations face a series of new, important questions: What are the highest impact production workloads we should migrate to AWS? How […]

5 Practical Steps to Getting Started With ITaaS

Many CIOs view ITaaS as an interesting theory or concept, but don’t know how to make it real given the day-to-day challenges they face. The fact is, CIOs are already being pushed towards becoming an ITaaS provider, though they may not recognize it yet as such. “Shadow IT”, private and hybrid cloud initiatives are all […]

Join Leverhawk at Cloud Connect Chicago

Cloud Connect Chicago, to be held on October 21-23, is right around the corner. Leverhawk representatives will be leading several sessions for CIOs and IT decision-makers seeking to develop their cloud strategies and roadmaps for business and IT transformation. Leverhawk’s Dave Roberts will lead the Virtualization and Private Cloud Bootcamp on Monday, October 21st, the […]

Why Cloud is the Service Catalog’s New Best Friend

The service catalog hasn’t exactly been one of the sexier topics in enterprise IT.  Introduced as a IT service management best practice with ITIL v3, the general idea is that service catalogs should provide a central list of services, SLAs, and prices along with service request processes. Users go to the service catalog, pick what […]

Can the Cloud, ITIL and ITSM Coexist?

Can cloud computing and the traditional IT service management (ITSM) framework, based on the IT Infrastructure Library (ITIL), play well together? Is this a legitimate debate or a simple distraction? ITIL defines best practices for service managers in IT so they, in turn, can have reliable and continuously improving IT services for their solutions. With […]

Webinar Recap: Empower, Innovate, Transform – 3 Must-Do Steps for IT to Maintain Relevancy in a Cloud World

Now that cloud, big data and other next generation technologies are here to stay, CIOs face a fundamental choice. They can either accept the fact that they are now service providers competing with external vendors for budget dollars, or become impediments to change and lose relevance. Those choosing to become service providers are finding they […]

Why Cloud Requires a New Approach to IT Transformation

As cloud computing matures and success models emerge, enterprises are now getting serious about using cloud to drive IT transformation.  JP Morgan Chase, Toyota, GE and other leading organizations are moving beyond incremental costs savings and are using cloud and next generation platforms to drive innovation, growth and competitive advantage.  Unfortunately many CIOs and their advisors […]

What Makes ITaaS Transformational?

“There’s nothing really new with cloud computing.  Don’t you remember mainframe and timesharing?” Anyone involved with cloud in the early days of the market heard this naive and mildly annoying comment fairly frequently.  While thankfully it’s largely disappeared, a new version of the “nothing new here” meme has appeared in enterprise cloud. “Yes, we’re doing […]

Four New Skills CIOs Need To Be An IT-as-a-Service Provider

For the first time, corporate IT is facing real competition.  Business users are deploying increasingly sophisticated SaaS applications on their own.  Developers continue to look first to public cloud IaaS and PaaS platforms for new application development, reducing the need for internal infrastructure.  With every new 3rd party cloud service, more IT budget dollars go […]

Five Reasons Why Cloud Transformation is Hard

Transformation is not a new concept, and has been around a long time before cloud and big data.  It has always been a pretty nebulous term, but generally has referred to the fundamental reinvention or redesign of a business or function.  From an enterprise-wide perspective this typically has meant redefining everything from target markets, products and […]

Join Leverhawk Writers at Interop on May 7

Dave Roberts and Scott Bils will both be speaking at Interop on Tuesday, May 7. Dave is organizing, speaking, and moderating the Enterprise Cloud Summit, Private Clouds Workshop. Scott will be doing a session titled When to Build Your Private Cloud in the Private Clouds Workshop. The workshop will include great sessions on: Cloud economics, […]

Why Did GE Invest $100 Million in a PaaS Company?

The announcement last week that GE (yes that GE) made a $105 million investment in the Pivotal Initiative caught many by surprise.  Not only was it strange to see GE make a large direct investment in a technology vendor, it was also odd to see it in a relatively immature market like PaaS.  So the […]

Do Enterprises Need an Agile Approach to Cloud Strategy?

Now that corporate IT is finally taking cloud seriously, we’re starting to see development of more explicit enterprise-wide “cloud strategies”.   Whether driven internally or with the help of external consultants, many of these take familiar IT strategy development processes and direct them at cloud.  Here are some common pitfalls we’re seeing with many of these […]

How Cloud is Transforming the Enterprise Call Center

One of the more interesting corners of the enterprise market where cloud is starting to drive real disruption and transformation is in the call center. Call center environments are comprised of a variety of systems including interactive voice response (IVRs), automatic call distributors (ACDs), outbound dialers and other components that have traditionally been provided by […]