Looking for leverage where tech intersects business
Transformation is not a new concept, and has been around a long time before cloud and big data. It has always been a pretty nebulous term, but generally has referred to the fundamental reinvention or redesign of a business or function. From an enterprise-wide perspective this typically has meant redefining everything from target markets, products and [...]
Dave Roberts and Scott Bils will both be speaking at Interop on Tuesday, May 7. Dave is organizing, speaking, and moderating the Enterprise Cloud Summit, Private Clouds Workshop. Scott will be doing a session titled When to Build Your Private Cloud in the Private Clouds Workshop. The workshop will include great sessions on: Cloud economics, [...]
The announcement last week that GE (yes that GE) made a $105 million investment in the Pivotal Initiative caught many by surprise. Not only was it strange to see GE make a large direct investment in a technology vendor, it was also odd to see it in a relatively immature market like PaaS. So the [...]
Now that corporate IT is finally taking cloud seriously, we’re starting to see development of more explicit enterprise-wide “cloud strategies”. Whether driven internally or with the help of external consultants, many of these take familiar IT strategy development processes and direct them at cloud. Here are some common pitfalls we’re seeing with many of these [...]
One of the more interesting corners of the enterprise market where cloud is starting to drive real disruption and transformation is in the call center. Call center environments are comprised of a variety of systems including interactive voice response (IVRs), automatic call distributors (ACDs), outbound dialers and other components that have traditionally been provided by [...]
Saving money is nothing compared to beating your competitors to market with a better product. This is the revelation that’s rapidly taking hold in the enterprise CIO’s office. Until very recently, most enterprise IT leaders would tell you that their primary goal in moving to cloud computing was related to cost reduction, primarily through server [...]
You may recall we talked about Toyota in an earlier post about their impressive use of cloud services to drive back-office transformation. We’d like to shift gears (pun intended) to the front-office to talk about how Toyota is using cloud to transform the customer service experience and how it engages with its customers. Toyota’s vision [...]
When it comes to enterprise cloud and sources of business value, the discussion typically focuses on business agility, flexibility and cost efficiency. One of the most powerful, yet unsung ways that cloud is actually driving enterprise-class business value in practice is through standardization and simplification. In fact some of the most compelling business cases seen [...]
How do cloud computing, big data, and other “agile” technologies improve business agility? Why, “Automation!” of course. That’s part of it, but you’re missing the biggest gains.
For many enterprises the cost to operate and maintain complex ERP systems consumes a large part of the IT budget. Given security and application performance requirements, you wouldn’t think that ERP would be on the top of the CIO’s list for cloud migration. Domino Sugar thought otherwise, and successfully migrated their SAP ERP environment to [...]
In the old days, the CIO was responsible for delivering IT infrastructure to increase worker productivity. Increasingly, IT is part of the products we buy, in effect, becoming a new raw material for the business. And this requires a different kind of CIO leading radical IT transformation initiatives.
While many enterprises are migrating dev / test environments to the cloud, few are using cloud to drive changes in application development like State Street.
One of the words increasingly used in discussions around cloud, big data, mobile and social media in the enterprise is “transformation.” Depending on who you talk to, these “next generation” technologies will transform IT, transform business, and in some cases transform entire industries. Which leads to an interesting question: what exactly is transformation? Is it [...]
